Contact us

Privacy Policy

Privacy Policy

Last Updated: 28/11/2025

Vanikam.ai (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, tools, applications, and services.

By using Vanikam.ai, you agree to this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following details when you use our website or services:

  • Name

  • Phone number

  • Email address

  • Business name

  • Location information

  • Communication details (WhatsApp, forms, etc.)

b) Usage Data

We automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent

  • Click actions

c) Business Data Entered in Our Systems

If you use our tools (AppSheet apps, automation systems, ERP/POS, collection system, review tools), we may collect:

  • Customer details

  • Employee details

  • Billing records

  • Collection records

  • Operational data

  • Review data

This data belongs 100% to you and is never shared or sold.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services

  • Offer support and onboarding

  • Send reminders, updates, or notifications

  • Communicate important service changes

  • Improve user experience

  • Prevent fraud and misuse

  • Maintain security of data

We do not sell, rent, or trade your information.

3. Data Sharing

We may share data only with:

  • Trusted third-party tools (AppSheet, Google services)

  • Payment gateways

  • Analytics providers

  • Legal authorities (only if required)

All third parties comply with industry-standard data protection.

4. Data Security

We use:

  • SSL encryption

  • Password-protected systems

  • Secure authentication

  • Restricted access

  • Cloud backups

However, no method of transmission is 100% secure. You acknowledge this risk.

5. Your Rights

You may:

  • Request access to your data

  • Request modification

  • Request deletion

  • Opt out of communication

  • Close your account

Contact: support@vanikam.ai

6. Cookies

We use cookies for:

  • Analytics

  • Website performance

  • User sessions

  • Preferences

You can disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

8. Changes to This Policy

We may update this policy at any time. The latest date will be shown at the top.

9. Contact Us

For any questions:

📧 support@vanikam.ai